There is no automated procedure for this yet.Please contact our service desk, they will help you recover your account.Related ArticlesI didn’t receive the email registration mail / I entered the wrong email address, what should I do?My registration got rejected, what should I do?My mobile device got lost/stolen, how can I recover my account?"Your device does not meet our security requirements." What can I do?How can you exercise your rights under the General Data Protection Regulation?