How to create a mandate

How to create a mandate

When choosing to sign documents with a password, a mandate is needed.

This can be set on either the worker’s mobile number or his email address, and can only be created when an unsigned contract is available.

It is advisable for the worker to only use an email address or mobile number that belong to him, for privacy reasons.

Steps to create the mandate:

In the inbox tab of Adminbox the worker should click on the ‘Sign’ button.

This will take them to the contract page where a ‘Sign with password’ button is visible:

The ‘Generate new mandate’ option will appear on screen, as seen above, once the button is clicked.

Then the user will see an option to choose either their email address or their mobile number, to receive the mandate code.

This is a step that happens before the creation of the mandate.

The email and the mobile will be displayed at the OTP (one time password) step, based on the details received from the Interim company, in the input file.

Choosing the preferred option to receive the mandate code:

Code is being delivered via email (for example):

The mandate code should be written in the available space on the contract page:

Selecting the password to be used for signing contracts:

At this step, the worker can choose between email or mobile, for contract notifications:

or choose mobile, by switching the ON button next to the mobile number selection:

Please note! There is mobile validation for mandates. The country code is set on default for Belgium, however, the user can choose another country code from the drop-down notification via SMS section, in order to make sure they will receive the notifications on their own mobile numbers.

After the user chooses the mandate on email/mobile and inserts the password, the user should click on next.
Afterwards, the user should click on the sign button.

2. Via the link received in the notification email:

When receiving his Contract notification, the worker will have a link that says ‘Read and sign contract’.

Once he clicks on it, he is taken to the contract signing page and then the steps can be followed, as the ones we mentioned above.

The steps are identical with the ones mentioned above, but this allows the worker to create a mandate without logging into their Adminbox.

!!! A mandate can be created even if the worker hasn't activated their subscription into an Adminbox account.

Validity period for mandates:

The mandate expires in 1-yeartime from the creation time. During this year, the worker will receive contract notifications over the email/mobile chosen in the mandate. This can be changed anytime a worker signs a new contract via “reset mandate”found on the password prompt, see below:

Then, the user will be able to sign the contract with the mandate that was created.