The Pay Button offers users the option to pay an invoice directly, via MyRefinitiv.
However, this button is not displayed by default on any and all invoices. In order for the pay button to be displayed, for a specific company, a special setup needs to be made and a special request must come from Refinitiv/LSEG.
This setup involves multiple steps and multiple solutions that all must coordinate with one another:
- Controlscan (the external PSP used by UnifiedPost)
- OPG (UnifiedPost's payment solution)
- The MyRefinitiv's API
Currently there is a list of companies for which this button was set-up. If the button is not visible on a document and the company is not on this list, this should not be considered an issue or an error. Everything works as designed.
If the company's sender code matches one on the below list, then there is a Pay Button visible on documents, provided that the total due is not zero (meaning invoice is not paid yet).
If the invoice was paid, the button will no longer display, since the action for which it was created was completed.
Of course, this is a simplified version of the whole process involved in making sure a Pay Button appears on documents, but it can be used as a reference, should there be specific sender_entity_codes that report missing buttons. For example entity 1528 is not on the list, if they do not see the button displayed, everything is in order.
Adding a new sender_entity_code is possible, of course, but a change request needs to be raised and the process can be triggered, to make sure this is solved as quickly as possible.